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Madame Tussauds London Terms & Conditions

Terms & Conditions for Madame Tussauds

Helpline Telephone Number 0844 560 2652. Calls will cost 5 pence per minute from a BT landline. Calls from other operators and mobile phones may vary.
Monday to Friday 09.00 – 17.00hrs

  1. This offer entitles only one FREE ENTRY per instore voucher and per full paying adult. If the holder of the instore voucher buys a fully priced adult ticket to Madame Tussauds, (“Attraction”), then s/he may take with him/her one other person who will enter the Attraction free of charge.
  2. Adult is 16 & over at Madame Tussauds.
  3. Child free entry is under 5 years at Madame Tussauds.
  4. The offer is valid until 28.02.09 excluding 25.12.08 & after 5pm at Madame Tussauds. Dates subject to change – check opening dates & times before your visit at www.madame-tussauds.co.uk.
  5. The instore voucher can only be used as stipulated and it cannot be exchanged for cash or used in any other way. Sale of the instore voucher for profit is prohibited Admission prices are subject to change. The instore voucher cannot be used in conjunction with any other, offer or ticket or advance booking.
  6. The instore voucher does not entitle entry to Chamber Live at Madame Tussauds - an additional cost applies.
  7. The instore voucher must be presented upon entrance and surrendered to the ticket booth operator. Photocopies not accepted. Not for resale.
  8. Only one instore voucher per person and per transaction.
  9. The attractions reserves the right, in its absolute discretion, to refuse entry and to close and/or alter all or any part of the facilities including closure of rides and/or attractions and removal of figures for technical, operational, health and safety or other reasons including over capacity.
  10. Size, height, weight, age restrictions and medical warnings apply to certain rides and attractions.
  11. For further queries on the offer terms please call 0871 423 2190. For Attraction information please visit www.madame-tussauds.co.uk.