Sainsbury's quick links

Sainsbury's - Try something new today


Product quality and safety

Product recall

 

Sainsbury's seed mix, 60g
Sainsbury’s sesame seeds mix, 100g
Sainsbury’s sesame seeds, 100g
Sainsbury’s seed mix, 60g

(Best before March 2010)

During routine testing we have identified a single instance of Samonella bacteria in a batch of sesame seeds used to produce these products.

As a precaution, if you have purchased either of these products, with a best before date of March 2010 only, please return them to the customer service desk at your local store for a full refund.

No other products are affected by this recall, and we apologise for the inconvenience caused.

Posted: 25 June 2009

 

Allergy advice

Sainsbury’s strawberry upside-down trifle, 115g
Sainsbury’s heritage raspberry jelly, 130g

It has come to our attention that a small number of Sainsbury's heritage raspberry jelly pots with a USE BY date of 28th June incorrectly contain strawberry upside-down trifle resulting in the wrong allergy information being displayed.

If you have an allergy to milk, egg or wheat gluten or suffer from coeliac disease, please do not eat these products but return them to your local store for a full refund.

No other products are affected by this issue, and we apologise for any inconvenience this has caused.

Posted: 25 June 2009

 

Sainsbury’s Bramley apple pie, 700g
Sainsbury’s basics apple pie, 400g
Sainsbury’s basics apple pie, 400g
Best Before November 2010

Sainsbury’s Bramley apple pie, 700g
Best Before November 2010

We have been made aware that a limited number of these products, with a best before date of November 2010, may have tiny pieces of plastic on them.

If you have purchased either of these products, please return them to the customer service desk at your local store for a full refund.

No other products are affected by this recall, and we apologise for any inconvenience caused.

Posted: 13 June 2009

 

Nestlé FUNtastic cake
Nestlé FUNtastic chocolate cake
Best before: 23 Mar to 07 May inclusive

Memory Lane Cakes has identified that packs of this product with a Best Before date of 23 Mar to 07 May inclusive, contains whole egg which is not declared on the packaging.

If you have an egg allergy, please do not eat this product.  Return the product to a colleague at the customer service desk for a full refund or call the Memory Lane Cakes helpline on 0800 604 604.

No other products are affected by this issue, and we apologise for any inconvenience this may cause.

Posted: 24 April

 

Sainsbury’s frozen thin & crispy vegetable stonebake pizza, 312g
Sainsbury’s frozen thin & crispy vegetable stonebake pizza, 312g
Best before end FEB 2010 only

It has come to our attention that a small number of Sainsbury’s thin & crispy vegetable stonebake frozen pizzas may contain small pieces of metal.

As a precautionary measure, we are asking all customers who have bought this product to return it to their nearest Sainsbury’s store, where they will get a full refund.

No other products or date codes are affected by this issue, and we apologise for any inconvenience this may cause.

Posted: 17 April

Phillips Senseo Coffee Maker
Phillips Senseo coffee maker

Phillips has identified a safety problem which affects a small number of Senseo coffee makers produced between July 2006 and November 2008

As a result Phillips is recalling Senseo Coffee Makers with one of the following product type-numbers on the base of the machine:
HD7805        HD7810        HD7811        HD7812        HD7814        HD7816        HD7820
HD7822        HD7823        HD7824        HD7830        HD7832        HD784          HD7842

No other Phillips products are affected.

We advise that anyone who has purchased one of these products should contact the Phillips consumer care team on 0800 331 6090

We apologise to anyone who has been affected.

Posted 16 April 2009

Dentyl mouthwash
Dentyl mouthwash
All date codes

  • Dentyl pH Exhilaration Icy Fresh Cherry Triple Defence mouthwash 250ml and 500ml
  • Dentyl pH Refreshing Clove Visibly Active mouthwash 250ml and 500ml
  • Dentyl pH Exhilaration Icy Fresh Mint Triple Defence mouthwash 250ml and 500ml
  • Dentyl pH Smooth Mint Visibly Active mouthwash 250ml and 500ml

Routine testing by Dentyl has identified a microbiological problem and as a precaution, customers are advised not to use these products. 

Anyone who has purchased any of the above products should not use them and return the product to their nearest Sainsbury’s store for a full refund.  Customers can also contact the Dentyl helpline on 0800 917 1187.

We apologise to anyone who has been affected.

Posted 8 April 2009

 

Dolmio red sauce for lasagne 750g jar
Dolmio red sauce for lasagne 750g jar
Best before date: 25.09.2010


Dolmio has identified that a small number of jars in a single batch of Dolmio red sauce for lasagne may contain traces of metal.

As a result Dolmio is recalling Dolmio red sauce for Lasagne 750g jars with a best before date of 25.09.2010.   No other Dolmio products are affected.

We advise that anyone who has purchased this product should not consume it and should return the product to their nearest Sainsbury’s store for a full refund or contact the Dolmio consumer care team on 0800 952 0084.

We apologise to anyone who has been affected.

Posted 8 April 2009

 

Hebrew National Continental lentil soup, 396g
Advice for soya and celery allergy sufferers

Hebrew National Continental lentil soup, 396g

It has been found the above product failed to meet Hebrew National’s usual high standards of product quality control.  This product contains soya and celery which is not declared on the packaging.  This makes the product a potential health risk for people who are allergic to or are intolerant of soya and celery.

If you have bought any of this product, please return it to your nearest Sainsbury’s store for a full refund.

No other products are affected by this issue.

Posted 27 February 2009

 

Advice for milk allergy sufferers

Sainsbury basics crumpets x 6
Sainsbury's basics crumpets x 6
Bought before 5 February 2009

We've been made aware that this product may contain milk protein which was not declared on the packaging before 5 February 2009.

If you have a milk allergy, please do not eat this product.  Return the product to a colleague at customer service desk for a full refund.

No other products are affected by this recall, and we apologise for any inconvenience caused.

Posted: 4 February 2009

 

Aquafresh Milk Teeth toothpaste
Aquafresh Milk Teeth toothpaste
Batch code BN 388G

GlaxoSmithKline has identified that a number of tubes in this batch contain varying amounts of a different toothpaste formulation with a dark red/mauve colour.

As a precautionary measure, GlaxoSmithKline is recalling Aquafresh Milk Teeth Toothpaste with the batch number BN 388G printed on the crimp at the base of the tube or on the end of the carton. No other Aquafresh products are affected.

We advise that anyone who has purchased Aquafresh Milk Teeth Toothpaste with this batch number should not use it and should contact the GlaxoSmithKline consumer care team on 0500 888 878

We apologise to anyone who has been affected.

Posted: 3 February 2009